Wide Open Bluegrass Accessibility Guide
Wide Open Bluegrass brings together music fans from all around the world, and IBMA and PineCone work to provide an event that is welcoming to all participants, including people with disabilities.
Have questions about accessibility? Please contact us!
Jamie Katz Court
919-664-8333 x103 or firstname.lastname@example.org before event; 919-656-7902 during event
919-664-8333 x102 or email@example.com before event;
336-971-4291 during event
919-830-0636 during event
919-239-3652 during event
The two-day StreetFest portion of the event is free and open to the public, and there are a variety of free events that will take place in the Raleigh Convention Center during the festival as well.
Most of the events taking place during Wide Open Bluegrass are on the street level with the roads closed off to motor vehicles starting Thursday night. Fayetteville Street is more than half a mile long, so there will be some distances to travel between certain stages. All street-level activities are physically accessible, but please be aware that Fayetteville Street and and its sidewalks will be crowded during the event.
There is plenty to see and do on your way between events, even when those events are blocks apart. In the evenings, Raleigh’s team of rickshaw drivers can be a great option for moving from one event to another in a cost-effective way.
You can avoid some crowding by going up or down a block to Wilmington or Salisbury streets and then returning to Fayetteville via one of the cross streets. Do note that some streets have a slight uphill pitch to them, especially the side streets: Martin, Davie, and Hargett.
The ticketed portion of Wide Open Bluegrass takes place in Red Hat Amphitheater, and you can learn more about that venue’s accessibility features on the Red Hat Amphitheater website, as well as below.
Volunteers in red T-shirts will be around the festival - please ask someone if you have a question.
PILOT PROGRAM - SIGHTED GUIDES
For 2016, we are excited to be launching a BRAND NEW pilot program to pair festival-goers who are blind or low vision with sighted guides! Community members who want to take part in this pilot program are encouraged to call PineCone-Piedmont Council of Traditional Music, at 919-664-8333, x103, or e-mail us at firstname.lastname@example.org by Friday, Sept. 23 so we can help connect you with a guide who can be available when you want to attend the festival. You can contact us closer to the event as well, and we will do our very best to meet your request, but the more notice you can provide, the more likely we can connect you to a guide or guides to help you when you want to be at the festival. We hope this pilot year will help us identify other options and opportunities to help make Wide Open Bluegrass more accessible to ALL music fans.
SCOOTER AND WHEELCHAIR RENTAL AVAILABLE ON SITE
As part of ongoing efforts to expand the accessibility of this year’s event, we are working with Mobility Concepts to provide scooters and wheelchairs for rent on site. The Mobility Concepts booth will be located on City Plaza between the Fire Wok and Shish Kabob restaurants, on the opposite side of the street and a little bit north of the accessible drop-off and pickup area.
Scooters and wheelchairs can be reserved by calling 919-612-5132 (7am-9pm only, please), or you can reserve a scooter or wheelchair on the Mobility Concepts website - you'll need to enter the date(s) of the event (Sept. 30 and/or Oct. 1), and your device will be waiting for you at the festival. The rental rates for Wide Open Bluegrass will be $35-$40 per day.
Wide Open Bluegrass does not provide personal care, golf cart rides, or push service. Please plan ahead and bring attendants if needed.
The Moore Square Bus Station is located at 214 S Blount Street, 1.5 blocks from the heart of the StreetFest footprint.
The R-Line, a free circulator shuttle, will also be available to help you get from your parking space to the festival footprint.
Street parking surrounding the footprint of Wide Open Bluegrass is free after 5 p.m. on Friday, and all day on Saturday. Street parking is available on Friday, just be sure to pay your meter! The parking meters do have a “Handicapped Parking Option” for visitors displaying a handicapped placard or license plate. There is no time limit on a Handicapped Payment, so there is no need to move your car again, although you do still have to pay $1 per hour of parking.
Parking decks are available both days, although parking fees may vary. Select downtown Raleigh parking decks are color-coded to help you remember where you’ve parked:
Blount Street Parking Deck: Purple Deck (1 block east of Davie Street Stage)
Wilmington Station Deck: Blue Deck (1 block southeast of Capitol Stage, 1 block northeast of Hargett Street Stage)
Moore Square Deck: Green Deck (1 block east of Hargett Street Stage)
Performing Arts Center Deck: Aqua Deck (1 block south of Convention Center, 1 block southeast of Red Hat Amphitheater)
City Center Deck: Red Deck (1 block east of Davie Street Stage and City Plaza stage)
Cabarrus Deck: Brown Deck (1 block west of City Plaza Stage)
Municipal Deck: Orange Deck (2 blocks west of Capitol Stage)
Convention Center Deck - Underground: Yellow Deck (1 block south of City Plaza Stage)
Additional decks nearby the Wide Open Bluegrass footprint include: Alexander Square, Charter Square, Hannover, Convention Center Underground, Moore Square Decks!
ONCE YOU’VE ARRIVED!
A great place to start your Wide Open Bluegrass experience is at one of the Information Stations, located at PNC (intersection of Martin & Fayetteville, southeast corner), City Plaza, or at the Greater Raleigh Visitor Information Center located just inside the Raleigh Marriott City Center Hotel. There you can pick up a full schedule of weekend events and ask friendly helpers any questions you might have about the weekend!
Most of the events taking place at Wide Open Bluegrass are on the street level with the roads closed off to motor vehicles starting Thursday evening. While this means that some areas of the streets and sidewalks do get crowded, all street-level activities are physically accessible. Do note that some streets have a slight uphill pitch to them, especially the side streets: Martin, Davie, and Hargett.
In the evenings Raleigh’s teams of rickshaw drivers can be a great option for moving from one event to another in a cost-effective way:
Handicap Accessible Cab Companies
Community Cab and Wheelchair Service / Phone: (919) 231-6282
Evans Transportation / Phone: (919) 427-5635
King Richard Transportation / Phone: (919) 754-7270
Leisure Cab and Transportation / Phone: (919) 833-6169
Street level accessible restrooms (portable toilets) will be located on three of side streets of the festival footprint: W Hargett, E Martin, and E Davie, as well as on City Plaza (behind Fire Wok restaurant) and near the Dance Tent. Many of the indoor venues, including the Raleigh Convention Center, have accessible restrooms located within the facility.
VENUES + ACCESSIBILITY CONTACT INFORMATION
Red Hat Amphitheater
Contact: Ted Loomis or Ticketmaster: (800) 745-3000
• Wheelchair accessible seating along with companion seating is available in every section of the Amphitheater.
• Companion seating is a conventional seat for a person accompanying anyone in accessible seating.
• Accessible seating includes an open, level space that accommodates the wheelchair on a smooth, stable, and slip resistant surface.
• Accessible Tickets are available for purchase and can be found in “Find Tickets” section of website and then click option for requesting accessible tickets.
• Once the tickets are requested you will be prompted to fill out a form and then a Ticketmaster Representative will contact you to complete the arrangement.
• Accessible parking is the first level of parking garages.
• Passengers can be dropped off at Amphitheater Box Office.
• All gates entering the Amphitheater are accessible.
• All restrooms feature a ramp making them accessible to all patrons.
• Assistive Listening Systems are at the Box Office and you must request them prior to entering on show days.
Raleigh Convention Center
Contact: Lindsay Clapp - email@example.com
• Parking is located on the corner of Lenoir and Salisbury Street as well as beneath that Marriott City Center with ADA compliant spaces closest to the entrances of each deck.
• We also have a drop off zone located off the main road in a designated space on Salisbury Street in front of the Center.
• We have fully compliant ADA restrooms located on each level of the Center with family assisted restrooms located nearby.
• Elevators are located on each corner of the building off of the main entrance for the patrons that need assistance.
• We currently have 30 stethoscope and 10 Inductive Loop hearing assisted devices that use infrared signals that can be obtain at the Security Desk located in the Main Lobby of the Convention Center with a valid ID.
• For those patrons that need a sign interpreter they will need to contact the show organizer at least 2 weeks in advance to arrange for service.
Ramble Venue Contacts
• Kings / Contact: Steve Popson - firstname.lastname@example.org / (919) 906-0221*
• The Architect Bar and Social House / Contact: Shawn Randall - email@example.com / (773) 490-3826
• Pour House / Contact: Adam Lindstaedt - firstname.lastname@example.org / (919) 889-6982
• Vintage Church / Contact: Jim Freeze - email@example.com / (919) 829-7087
• Lincoln Theatre / Contact: Mark Thompson - firstname.lastname@example.org / (919) 828-4444
Scooter and Wheelchair Rental
Scootaround/ Nicole Sul (pronounced Sole); email@example.com; 1.888.441.7575 ext 6222
QUESTIONS OR COMMENTS?
The Wide Open Bluegrass local organizing committee works hard to make all of its programming accessible to everyone! If you need assistance or have additional questions during Wide Open Bluegrass, e-mail Julie or call 919-645-2661. If you have additional questions, comments or would like to join the general conversation about accessibility in the arts, e-mail Jamie or call 919-664-8333.
The Local Organizing Committee is grateful to Arts Access and SPARKcon for helping us compile this information. Arts Access is a Raleigh-based non-profit focused on making the arts accessible to people with disabilities. SPARKcon is an interdisciplinary creativity, art & design festival produced by the non-profit creativity incubator, Visual Art Exchange, in Raleigh, NC. We will continue to work to make Wide Open Bluegrass as accessible and enjoyable for all members of our community as possible!